Accessibility Statement

Our Commitment to Accessibility

At Tay IT, we believe digital accessibility is a fundamental human right. As web design professionals based in Perth, Scotland, we're dedicated to creating inclusive digital experiences that work for everyone, regardless of ability or technology.

This commitment reflects both our professional ethics and our understanding of legal requirements under the Equality Act 2010 and emerging European accessibility standards. We view accessibility not as an afterthought, but as an integral part of our design and development process.

Conformance Status

The Tay IT website strives to conform with WCAG 2.2 Level AA standards. We are continuously working to improve accessibility and address any barriers that may prevent users from accessing our content.

Our comprehensive accessibility implementation includes robust keyboard navigation support throughout the site, full screen reader compatibility with major assistive technologies, and descriptive text alternatives for all meaningful images and graphics. We maintain a minimum colour contrast ratio of 4.5:1 for normal text and ensure all content remains fully functional when text is resized up to 200%.

Additional features include clear focus indicators for interactive elements, semantic HTML structure with proper heading hierarchy, and appropriate ARIA landmarks and labels to enhance the experience for assistive technology users.

Accessibility Features

Navigation & Structure

Our website includes skip links to bypass navigation for keyboard users, a logical heading structure for easy screen reader navigation, and full website functionality using keyboard-only navigation. We've implemented clear visual focus indicators that meet WCAG 2.2 requirements and ensure all interactive elements are easily identifiable.

Content Accessibility

All meaningful images include descriptive alt text, and links feature clear, descriptive text that makes sense out of context. We use clear language and logical content structure to ensure readability for all users, including those with cognitive disabilities.

Visual Design

Our design meets WCAG 2.2 AA contrast requirements for optimal readability and maintains accessibility across all device sizes and orientations through responsive design. We've eliminated any content that flashes more than three times per second to ensure safety for users with photosensitive epilepsy and vestibular disorders.

Technical Compatibility

Our website is designed to work seamlessly with major screen readers including NVDA, JAWS, VoiceOver, and TalkBack. We ensure compatibility with the latest versions of Chrome, Firefox, Safari, and Edge browsers, and support various assistive technologies such as screen magnifiers, voice recognition software, and switch access devices.

Known Limitations

While we strive to ensure complete accessibility, we acknowledge some areas may have limitations. Third-party content or services we link to may have varying accessibility levels, and some older PDF documents may not be fully accessible. Additionally, any user-generated content in blog comments may not always meet our accessibility standards.

We are actively working to address these limitations and welcome feedback on any accessibility issues you encounter. Our team is committed to finding solutions for any barriers that prevent full access to our content.

Feedback and Reporting Accessibility Issues

We value your feedback and consider it essential for our continuous improvement. If you encounter any accessibility barriers on our website, please help us improve by reporting them. We aim to respond to all accessibility feedback within 2 business days and work diligently to resolve any issues identified.

You can contact us through multiple channels: email us at info@tayit.co.uk or call us at 07462 497661. Please provide as much detail as possible about the issue you encountered, including the page URL and the specific barriers you faced.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, we encourage you to escalate your concern by contacting us directly. We are committed to resolving all accessibility issues promptly and thoroughly, and we take every complaint seriously as an opportunity to improve.

Our Accessibility Services

As web accessibility advocates, we help other businesses achieve and maintain compliance through comprehensive accessibility audits, technical remediation services, and practical training for development teams and content creators. Our expertise in WCAG 2.2 AA standards, combined with real-world experience implementing accessibility solutions, makes us uniquely positioned to assist Scottish businesses with their accessibility needs.

Preparation of This Statement

This statement was prepared through rigorous automated accessibility testing using industry-standard tools, extensive manual testing including keyboard navigation and screen reader testing, and continuous monitoring through our improvement processes. We regularly review and update this statement to reflect our ongoing accessibility enhancements and maintain transparency about our progress.