Last updated: October 15, 2025

Who We Are

Tay IT based in Perth, Scotland are committed to protecting your privacy and personal data in all our website design and hosting services.

Information We Collect

Personal Information You Provide

We only collect personal information when you voluntarily provide it:

  • Name and contact details when you request our website design or hosting services
  • Business information for project requirements and domain registration
  • Payment information for services (processed securely through our payment providers)

Automatically Collected Information

Our website collects technical information for security and performance:

  • Server logs - Basic connection data (IP address, browser type, pages visited) - anonymized and used for security monitoring
  • Website analytics - Basic visitor information to improve our services (fully anonymized)
  • Accessibility preferences - Your text size choices (stored locally in your browser)

Data Collection Principles

Minimal Only essential data collected
Secure Encrypted data protection
Private Never sold or shared

What We Don't Collect

We do not collect or use:

  • Excessive personal data beyond what's needed for our services
  • Marketing or profiling data without consent
  • Sensitive personal information unless absolutely necessary

How We Use Your Information

We use your personal information only for:

  • Providing website design, hosting, and domain registration services
  • Communicating about your projects and support requests
  • Processing payments and managing your account
  • Basic website security and maintenance
  • Improving our services (using anonymized data only)

Our Data Usage Principles

Purpose Limited

Specific Use Only
  • Service delivery only
  • Project communication
  • Payment processing
  • Account management
  • Security monitoring
  • Service improvement
  • No marketing use

Data Minimization

Only Essential Data
  • Collect only what's needed
  • No excessive data collection
  • Anonymized analytics
  • Local preference storage
  • Secure data handling
  • Regular data review
  • Data retention limits

Transparent

Clear Communication
  • Clear privacy policy
  • Open data practices
  • Easy access to information
  • Simple rights exercise
  • Direct contact options
  • Prompt responses
  • No hidden practices

Data Storage and Protection

We take your privacy seriously with robust security measures:

  • Client information is stored securely and accessed only by authorised personnel
  • We use encryption for sensitive data transmission
  • Server logs are automatically deleted after a minimum retention period
  • Regular security updates and monitoring of our systems

Data Sharing

We do not and will never:

  • Sell, trade, or rent your personal information to third parties
  • Share your data with marketing companies
  • Use your data for any purpose other than providing our services

Limited exceptions: We may share necessary information with trusted partners (like domain registrars) only as required to deliver our services.

Your Rights

Under data protection law, you have rights including:

Your Data Protection Rights

Access Rights

You can request copies of your personal information we hold

Correction Rights

You can request correction of inaccurate or incomplete information

Erasure Rights

You can request deletion of your personal information where appropriate

Additional Data Rights

Objection Rights

You can object to processing of your personal data in certain circumstances

Portability Rights

You can request transfer of your data to another service where possible

Complaint Rights

You can complain to the Information Commissioner's Office if concerned

Website Cookies

Our website uses minimal cookies for essential functionality and accessibility preferences. We do not use tracking cookies for advertising or marketing purposes.

External Links

Our website may contain links to client websites and relevant resources. We are not responsible for the content or privacy practices of these external sites.

Contact Us

If you have any questions about this privacy policy, your personal data, or wish to exercise your rights, please contact us:

Contact Information

Get in Touch

Our Privacy Commitment

GDPR Compliant

Fully compliant with UK GDPR and data protection regulations for your peace of mind.

Transparent Practices

Clear, honest data practices with no hidden terms or unexpected data usage.

Responsive Support

Quick responses to data requests and privacy questions from our Perth team.

Questions About Your Privacy?

We're here to help with any questions about how we protect your data and privacy in our website services.